TERMS & CONDITIONS
Nu Image Hair Rehab Rx – Hair Restoration & Alopecia Medical Clinic
Welcome to Nu Image Hair Rehab Rx (“the Clinic,” “we,” “our,” or “us”). These Terms & Conditions (“Terms”) govern your access to and use of our medical services, consultations, procedures, website, and related offerings (“Services”). By receiving treatment, booking an appointment, or interacting with the Clinic, you agree to these Terms.
If you do not agree with any portion of these Terms, you should not use our Services.
2. Medical Services Disclaimer
- Not a Guarantee of Results:
Outcomes of hair restoration or alopecia treatments vary by individual. We do not guarantee specific results, timelines, levels of improvement, or permanence.
- Individualized Treatment:
Treatment plans, supplements and procedures are tailored to each patient’s medical condition. Your compliance with pre- and post-treatment instructions directly impacts outcomes.
- Medical Advice:
Information provided by the Clinic (verbally, in writing, or online) is for educational purposes and does not replace personalized medical advice.
- Suitability of Treatment:
The Clinic reserves the right to decline treatment if a patient is medically unsuitable or if treatment poses unreasonable risk.
3. Appointments & Scheduling
- Booking Requirements:
Appointments must be booked in advance. A deposit is required for all services if full cost is not paid.
- Cancellations:
- Cancellations or rescheduling must be made at least 48 hours prior to the appointment.
- Late cancellations or no-shows may result in agreement termination.
- Late Arrivals:
Patients arriving more than 30 minutes late will incur a $50 fee at the time of service.
4. Payments & Fees
- Payment Policy:
Payment is due at the time services are rendered unless arranged otherwise in writing.
- Deposits:
A non-refundable deposit is required to secure your appointment.
- Refunds:
There are no refunds after a contract has been signed. Consultation fees are
non-refundable.
- Insurance:
Hair restoration treatments are generally considered cosmetic and are not covered by most insurance plans unless otherwise specified.
5. Patient Responsibilities
By using our Services, you agree to:
- Provide accurate and complete medical and personal information.
- Disclose medications, medical history and most recent blood test from your physician, allergies, prior procedures, and conditions relevant to treatment.
- Follow all pre-procedure and post-procedure care instructions.
- Inform the Clinic immediately of adverse reactions or complications.
- Treat staff respectfully and refrain from harassment, abuse, or disruptive behavior.
6. Consent to Treatment
Before any treatment, you will be required to sign a Medical Consent Form that includes:
- Explanation of the treatments
Alternatives to treatment
Post-treatment care responsibilities
You have the right to refuse or discontinue treatment at any time.
7. Risks & Complications
All medical and cosmetic treatments involve some degree of risk. Potential risks may include, but are not limited to:
- Swelling, bruising, redness, or discomfort
- Allergic reactions
- Need for additional treatments
- Your provider will explain specific risks based on your treatment.
8. Privacy & Confidentiality
We comply with applicable patient privacy and data protection laws (HIPAA)
- Your medical information is confidential and will not be shared without your consent except as required by law.
- By using our Services, you consent to the collection and storage of personal data necessary for treatment and clinic operations.
9. Photography & Documentation
The Clinic may take clinical photographs or videos before, during, or after treatment to document your progress.
- These images are part of your medical record.
- The Clinic will not use identifiable images for marketing without your written consent.
10. Website Use (if applicable)
By using our website, you agree not to:
- Misuse the site or attempt unauthorized access
- Use content for commercial purposes without permission
- Post false or misleading information
All website content is protected by copyright and intellectual property laws.
11. Limitation of Liability
To the fullest extent permitted by law:
- The Clinic is not liable for indirect, incidental, or consequential damages arising from treatment or use of Services.
- Liability is limited to the amount paid for the specific service giving rise to the claim.
Nothing in these Terms limits liability for gross negligence, intentional harm, or any other liability prohibited from exclusion by law.
12. Termination of Services
The Clinic may refuse or discontinue treatment if:
- The patient is non-compliant or abusive
- Providing treatment would be unsafe
- Payment terms are not met
You may terminate your relationship with the Clinic at any time. However, all monies are still due as per the contractual agreement.
13. Amendments
The Clinic may update these Terms at any time. Changes take effect upon posting and apply to all future services. You are responsible for reviewing updates periodically.
14. Governing Law
These Terms are governed by the laws of New Jersey without regard to conflict-of-law principles. Any disputes shall be resolved through [mediation/arbitration/court jurisdiction].
15. Contact Information
If you have questions about these Terms or our Services, please contact:
Nu Image Hair Rehab Rx
Address: 295 Broadway, Long Branch, NJ 07740
Phone: 732-228-8703 Ext 1000
Website: nihairrehabrx.com